Solution
Turn every call into actionable data
AI that transcribes, analyzes, and scores calls in real-time. Extract quality metrics, compliance data, and customer insights from every conversation at scale. Formerly our Voice Scan product: a voice analysis platform that scores every call for quality and compliance.
Calls analyzed (vs 2-5% manual)
Reduction in QA review time
Faster compliance flagging
Analysis and alerting
Real-Time Transcription
Accurate speech-to-text with speaker identification. Every word captured, every speaker separated, in real-time.
Sentiment & Emotion Detection
Detect customer frustration, agent empathy, and conversation dynamics. Know when calls go wrong before they escalate.
Automated Quality Scoring
Score every call against your custom criteria. Replace manual sampling with 100% coverage and consistent evaluation.
Compliance Monitoring
Automatically flag missing disclosures, script deviations, and regulatory violations. Catch issues in hours, not weeks.
Keep exploring
Related capabilities and proof
Next step
Start with one workflow.
Run the free Workflow Fit Check. In minutes you know whether your workflow is a fit, with a suggested KPI and scope. If it is not worth automating, we will tell you.
2 minutes. Immediate result. No commitment.